A Process of Doing
A CONNECTION ⚯ A RELATIONSHIP ⚯ A NETWORK
NETWORK ⚘ Connection, Alliance
Commitment runs deep. Investing my time in organizing and managing outputs to ensure optimal operations for your business. With a sense of ownership and dedication, I work tirelessly to help each client in their unique way, building strong relationships that foster growth and success.
RELATE ⚘ Listen, Engage
From brand messaging to marketing materials I ensure that every piece reflects your unique identity and resonates with your audience. Providing a high-touch experience paired with low-tech marketing strategies, effectively interacting with potential clients and tracking feedback for continuous improvement.
GROW ⚘ Together, Towards Success
I believe that growth is a collaborative journey. By working together, we can achieve remarkable results and unlock the full potential of your business. I'm here to support you as your business grows and prospers.
Consumers seek brands that resonate emotionally, nurturing personal connection and inspiration. Marketing and customer experience intertwine to shape a company's identity and narrative.
Offered Services
Operations Management
⚘ Facilitate and manage supplier relationships ⚘ Support logistics administration ⚘ Warehouse fulfillment and inventory control ⚘ Oversee wholesale allocations and distribution ⚘ Brand packaging and materials ⚘ Agile project managementStrategic Organization
⚘ Set standards for meticulous customer service ⚘ Review processes to maximize efficiency⚘ Define on-brand best practices⚘ Analytical and sales data reports ⚘ Media and strategic partnerships liaisonMarketing & Communications
⚘ Collaborate with designers and lead campaigns ⚘ Guide designs, photography, and artistic direction ⚘ Copywrite digital and printed collateral ⚘ Timely and high-touch email governance ⚘ SaaS and eCommerce platform services ⚘ Maintain brand messaging and tone consistency ⚘ Explore new partnerships for growth and elevation
Flexible & Forthcoming
With a versatile skill set in all aspects of operations management, I bring clarity to your objectives and streamline your processes for success.
In our initial conversation, it is an open exchange. It's an opportunity for us to delve deep into your challenges and aspirations. By the end of our discussion, you'll have a clear set of deliverables, tailored to your unique needs, setting tangible goals for our collaboration.
Whether you're looking to test new packaging design, gain insights through a competitive analysis, seek new vendors, I can assist. Or perhaps your goals is as simple as sorting out email chaos and delivering personalized customer service, I have no minimum requirements. We'll refine your objectives and develop a plan that feels authentic to you.
Together, we will discuss implementation strategies, mapping out a comprehensive plan for effective results.
We decide the structure of our work together.
Defining the project's structure ensures that the client needs and expectations are at the forefront. It's not just about delivering a service; it's about creating a partnership where both parties are fully invested in success.
A Brief Background
With extensive experience in operations and marketing communications for luxury brands, I have honed my skills in high-end retail at Williams Sonoma Inc., top-tier financial services, and the Napa Valley fine wine industry. I excel at adapting quickly, staying flexible, and delivering high productivity as a project manager and marketing advisor. My first-hand knowledge of cult and boutique wineries such as Harlan Estate, Abreu Vineyards, and La Pelle Wines positions me uniquely in this niche market.
My strengths lie in general business operations, particularly in marketing, customer communications, B2B wholesale, vendor management, eCommerce, logistics, DTC sales, and basic bookkeeping. I have a proven track record of developing and executing sustainable operational changes that drive cost and time savings.
I take pride in taking ownership of projects and achieving goals, known for my forward-thinking approach and genuine representation of your vision. Whether it's through strategic marketing initiatives or efficient operational management, I consistently deliver results that align with business objectives and elevate brand presence.
Network With Nicole
Send a message with a summary of your thoughts and ideas. I look forward to connecting and hearing more.
